Refund Policy

1. Limited Refund Policy

PackShip maintains a strict no-refund policy except in specific circumstances. Refunds are only considered in exceptional cases and are evaluated on a case-by-case basis.

2. Valid Reasons for Refund

Refunds may be considered in the following situations:

  • Accidental purchase (proof required)
  • License key has not been activated or used

3. Refund Process

If you believe you qualify for a refund:

  1. Email us at packshipcli@gmail.com
  2. Include your purchase details and detailed explanation for the refund request
  3. Complete our mandatory feedback form (will be sent upon request)
  4. Provide any requested documentation to support your claim

4. Important Notes

  • All refund requests are thoroughly reviewed and not guaranteed
  • License keys must be surrendered if a refund is granted
  • Processing time may vary depending on the circumstances
  • We reserve the right to deny any refund request that doesn't meet our criteria

5. Contact

For any questions about our refund policy, please contact us at packshipcli@gmail.com